Many times when we develop something new, documentation is the last thing we think about. In this talk, Jeff Matson discusses techniques to write better documentation to increase user experience and decrease support tickets.
Documentation is for Everybody
Published by
Jeff Matson
Tinkerer, marketer, community guy, and lover of everything open source. Currently: Looking for work Past: - Senior Product Manager (Pagely/WordPress) @ GoDaddy - Unicorn / Minister of Propaganda @ Pagely - Head of Marketing and Content + Community Evangelist @ Gravity Forms - Content + WordPress Product @ InMotion Hosting View all posts by Jeff Matson